Synergize Medi-Management

Creative Practice Management Solutions

Our Consultants


Fiona Kolokas

BA (Psych/Comm), Grad Cert Mktg, Dip PM, CPM FAAPM, AFAIM

Director & Lead Consultant
  • AAPM NSW/ACT President
  • 2012 Australian Association of Practice Managers NSW/ACT Practice Manager of the Year, 2012
  • University of New England  Partnerships Barbara Meredith Memorial Award Winner, 2012

Fiona has over nineteen years experience as a Practice Manager and Business Manager. She has managed a number of Sydney medical practices ranging from solo GP to the flagship of a corporate medical practice, and disciplines including GP, specialist and allied health. As a Practice Management consultant Fiona has considerable experience in practice set up, human resource management, marketing, business review and strategic development. Fiona is a Fellow of AAPM, was the founder of the AAPM Sydney Practice Managers Network, a director on the board of Central Sydney GP Network, and has served on several advisory committees for the Medicare Local, GP Network, & NEHTA. She is also an accreditation co-surveyor for AGPAL. Her special interests are business development, innovation and health business marketing digital communication.

Belle Paton

Assistant Consultant
  • Practice Manager
  • UNEP Cert IV Practice Management

Belle has over ten years experience in the Australian health industry, and five years experience in Practice Management. Belle has been a part of the Synergize team for two years, and assists Fiona with consulting projects, particularly with receptionist training and development. She has a special interest in customer service and care, reception procedure development, receptionist mentoring, and administration recruiting.




• Business analysis and development
• Key performance indicator reports and business reporting system set up
• Human Resource Management set up, review, program development
• HRM team training, development, performance management set up
• Recruitment
• Appointment system set up and review
• Risk management & accreditation support
• Policy & Procedure manual set up
• Clinical governance development
• Treatment room set up, training and enhancement
• Quality Improvement program development

• Chronic Disease Program set up and development
• Website Development
• Marketing & Social Media Management
• Customer Service training and improvement
• General Practice Management advice
• Practice Set Up
• Coaching & mentoring
• Training
• Resources
• Presentations

Find social media overwhelming? Need help managing it all? We can help!
At Synergize we love social media! Let us manage your content and take the stress out of this overwhelming and onerous new part of your life.

What we can do:

• Set up your social media profiles
• Review and tighten social media security settings
• Post on your behalf
• Monitor and moderate feedback and comments
• Monitoring of your practice image in cyberspace

Contact us to discuss your practice’s unique needs.

Our consultants are able to present on a range of topics including:

• Human Resource Management
• Business Development
• Marketing
• Social Media Marketing and Communication
• Customer Service
• Practice Nursing

• Privacy Principals
• Accreditation
• Risk and Compliance Management
• Clinical Governance

Other topics may be available on request. To enquire about a presentation that you would like us to provide, please contact us.

We have a wide range of practice leadership resources, and we’ll make more of these available publicly here in future.
If you’d like to know more please contact us for details.

To access the following documents, click on the link to download.

• How to create a Facebook for business page (87 KB)
• How to set up a Twitter account (166 KB)
• NEHTA PCEHR Assisted Registration Guide (1017 KB)


About Us


As a boutique Practice Management consultancy, we work cohesively with you to develop and enhance your practice, assisting you to take it to the next level.

Our consultants work collaboratively on each project to achieve great results,and empower you and your team to continue your practices development.

Established in 2011, Synergize was developed to provide Practice Management consulting and digital communication services.

With well developed connections to many leading Practice Managers and related professionals in the industry, Synergize is able to draw on the best practices and techniques to provide results.




Sydney Based Consulting Solutions

Contact Us


Would you like our help?

Synergize MediManagement
PO Box 272, Beverly Hills NSW 2209
0408 977 883